Organised by the FIP Technology Advisory Group in collaboration with the FIP Community Pharmacy Section & the FIP Ethics Advisory Group
Chair(s)
Dr Claudia Rijcken, FIP Technology Advisory Group, Netherlands & Mr Lars-Åke Söderlund, FIP Bureau Member, Sweden
Introduction:
In this interactive discussion, pharmacists will share firsthand accounts of how digital health technologies have transformed their practice and improved patient care, from telepharmacy in remote areas to AI-driven medication management. Speakers will share their experiences on how digital health technologies can enable personalised health by tailoring recommendations to individual needs, enhancing patient convenience through easy access to care, and ensuring continuous and seamless monitoring with real-time, real world and evidence-based advice. Participants will learn how pharmacists play a key role in integrating these tools into practice, supporting medication adherence, and delivering personalised interventions. This approach improves self-care, optimises patient outcomes, and fosters greater engagement in health management. These firsthand accounts will provide valuable insights into the challenges and rewards of integrating digital health into pharmacy. This session will inspire participants to embrace digital transformation and highlight the human impact of technological advancements.
Programme:
| 11:00 – 11:10 | Introduction by the chairs |
| 11:10 – 11:40 | Telepharmacy: Bridging the gap in remote care |
| Mr Stephanus Hendriksz , Right ePharmacy, South Africa | |
| 11:40 – 12:10 | AI-driven medication management: Enhancing precision and patient outcomes |
| Dr Parisa Vatanka, Digital.Health, USA | |
| 12:10 – 12:25 | Q&A with the audience |
| 12:25 – 12:30 | Wrap-up & closing remarks |
Learning objectives:
1. To learn practical examples of digital health solutions, including telepharmacy and AI-driven medication management, and their impact on patient care.
2. To gain insights into the challenges pharmacists face when adopting digital health technologies and strategies for overcoming these barriers.
3. To appreciate how digital health tools can enhance patient engagement and access to care, particularly in underserved communities.
4. To be inspired by stories of successful digital health integration and learn how to apply similar strategies in their own practice to improve sustainability and patient outcomes.
Take home messages:
The session will highlight the transformative power of digital technologies in pharmacy practice through inspiring, real-world examples. From telepharmacy bridging gaps in remote care to AI-driven medication management enhancing precision and patient outcomes, pharmacists will share firsthand accounts of overcoming challenges such as digital literacy, workflow integration, and patient trust. These stories emphasise the human impact of digital health tools in improving access, equity, and personalised care. The discussion will reinforce the importance of balancing technological advancements with ethical principles, patient individuality, and safety, while showcasing the potential for digital transformation to foster a more sustainable and patient-centred healthcare system.
FIP Development Goals:
Please see below the FIP Development Goals related to the session.
FIP Development Goal 15: People-Centred Care
FIP Development Goal 20: Digital Health
FIP Development Goal 21: Sustainability in Pharmacy
